Service and warranty

If after several years of intensive use in the kitchen the performance is no longer at 100% or you unexpectedly need to make a claim on the guarantee, you have come to the right place!

To ensure that you can get your device back into use quickly, please report service cases exclusively here: Jupiter Customer Service - LUBA GmbH . Please enclose the purchase receipt as proof of warranty and an explanation of the defect. This will avoid delays in processing.

! We do not accept returns of devices that have not been previously registered with Jupiter Service !

guarantee

The warranty for your Jupiter device is 2 years.

However, if you send us a copy of your invoice within 4 weeks of purchase, requesting an extension, we will increase the warranty of your device to 5 years free of charge.