Contact

Contact us

You can reach us using the following contact details. We usually process your request within two business days.

If we are unavailable, please leave a message and we will gladly call you back. Please refrain from multiple inquiries by phone and email – we will address your request as quickly as possible.

📞 Telephone: +49 711 4906 56 40
📧 Email: service @my-jupiter.de

For complaints and repairs, please contact our business partner Luba GmbH.

Telephone: +49 (0)6172 9480 40
Website: https://luba.de/jupiter-service/

If you wish to return goods , please send them to:

JUPITER Kitchen Machines GmbH
Before the leek 22
70567 Stuttgart

The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

Are you looking for replacement suction feet for your food slicer ?

The M6 ​​size suction cup feet are suitable for all current hand-held slicers with the following article number:

305001
305002
305004
305006
305008
305010

The feet are not compatible with older models!

The M4 screw suction feet with the following article number fit all older models:

301501-031

We look forward to hearing from you.