service

If after several years of intensive use in the kitchen the performance is no longer at 100% or you unexpectedly need to make a claim on the guarantee, you have come to the right place!

To ensure that you can get your device back into use quickly, please report service cases by email to service@my-jupiter.de .
Please enclose the purchase receipt as proof of warranty and an explanation of the defect. This will avoid delays in processing.

! We do not accept returns of devices that have not been previously registered with Jupiter Service !